Privacy Policy

1Introduction

BluEleven Capital Corporation ("we," "us," or "our") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you apply for or obtain mortgage-related products and services from us, visit our website, or otherwise interact with us.

2Information We Collect

We may collect nonpublic personal information about you, including but not limited to:

Information You Provide

• Name, address, phone number, and email address
• Social Security number
• Date of birth
• Employment and income information
• Bank account, asset, and liability information
• Credit history and credit score
• Loan application and supporting documentation

Information from Third Parties

• Credit reporting agencies
• Employers
• Financial institutions
• Appraisers, title companies, and verification service providers

Automatically Collected Information

• IP address
• Browser type and device information
• Pages viewed and interactions with our website
• Cookies or similar tracking technologies

3How We Use Your Information

BluEleven Capital Corporation uses personal information to:

• Process, evaluate, and underwrite mortgage applications
• Verify identity and prevent fraud
• Communicate with you regarding your loan or inquiry
• Comply with legal, regulatory, and investor requirements
• Improve our services, systems, and website functionality
• Maintain internal records and risk management processes

4How We Share Your Information

We may share your personal information as permitted or required by law with:

• Service providers
• Investors and secondary market purchasers
• Government agencies and regulators
• Non-affiliated third parties that perform services on our behalf under confidentiality obligations

5Your Right to Limit Sharing

Federal law provides consumers the right to limit certain sharing of nonpublic personal information. Where applicable, you may opt out of certain disclosures by contacting us. Some sharing is permitted by law and cannot be limited.

6Information Security

We maintain reasonable physical, technical, and administrative safeguards designed to protect your personal information, including:

• Secure systems and encryption
• Restricted access to authorized personnel
• Regular monitoring and risk assessments

7Data Retention

We retain personal information for as long as necessary to provide services, comply with legal and regulatory requirements, resolve disputes, and enforce agreements.

8Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze website usage. You may control cookie settings through your browser.

9State Privacy Rights (California Residents)

California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including:

• The right to know what personal information is collected about you
• The right to delete personal information
• The right not to be discriminated against for exercising privacy rights

10SMS Text Messaging Communications

BluEleven Capital Corporation may send text messages to customers and prospects who have provided express consent to receive SMS communications.

11Children's Privacy

BluEleven Capital Corporation does not knowingly collect personal information from children under 13. Our services are intended for adults only.

12Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted with an updated effective date.

13Contact Information